I don't have a name. Names are what you humans put on things to define or understand them. I don't need one.

[It stares right back at her dully.]

If you're looking for the concierge, Chris Argent is out and about among the guests. He's a tall gentleman with blond hair and blue eyes wearing a tan jacket. I'm sure you won't miss him. Be sure to ask about his daughter, Allison, if you want his attention. He does so love to talk about her and always wanting to hear comments from our guests.